SMARTTEST PRIVACY POLICY

Welcome to SmartTest!

SmartTest is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and protect your personal information when you access and use the SmartTest platform (hereinafter referred to as "SmartTest", "we", "our").

By using SmartTest, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please do not use SmartTest.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Personal Information

This is information that can be used to identify you. We may collect the following personal data:

Account Registration Information: Full name, email address, phone number, organization/school name (if you are a teacher/institution).
Payment Information: When you subscribe to a paid service, we collect transaction details such as payment method, amount, and transaction date. Note: We do not store your credit card details directly. All payments are processed by secure third-party payment providers.
Service Usage Information: Data about how you interact with SmartTest, including created/uploaded tests, candidate lists, test results, features used, and time spent on the platform.
Contact Information: When you contact us via email, support forms, or other channels, we collect the information you provide during that communication.

1.2. Non-Personal Information

This is information that cannot be used to identify you personally. We may collect:

Usage Data: IP address, browser type and version, pages visited on SmartTest, access date and time, time spent on pages, unique device identifiers, and diagnostic data.
Device Information: Device type, operating system, Internet service provider, language settings.
Cookies and Tracking Technologies: Information about cookies and similar technologies used on SmartTest (see “Cookie Policy” below for details).

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you register an account, input personal information, upload tests, or contact us.
Automatically: When you access and use SmartTest via cookies and similar tracking technologies.
From third-party sources: In some cases, we may receive information from partners or third-party service providers (e.g., payment gateways).

3. Purpose of Information Use

We use the collected information for the following purposes:

To provide and maintain the Service: Operate SmartTest, manage your account, and enable requested features (e.g., creating and organizing exams).
To improve our Service: Analyze how users interact with SmartTest to better understand needs and improve features, performance, and user experience.
To personalize your experience: Display relevant content and suggest useful features.
To process transactions: Handle your payments for paid services and issue transaction receipts.
To communicate with you: Send important service-related updates (e.g., feature changes, maintenance notices, account info). With your consent, we may also send newsletters or marketing information.
To ensure safety and security: Detect, prevent, and address fraudulent, unauthorized, or harmful activities.
To comply with legal obligations: Fulfill legal requirements, court orders, or other legal processes.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent. We may share your information in the following cases:

With Service Providers: We may share your information with trusted third-party service providers that help operate SmartTest and deliver services (e.g., hosting providers, payment gateways, analytics, customer support). These providers may only use your information under our instructions and must adhere to strict confidentiality obligations.
With your consent: We may disclose your information for any purpose with your clear consent.
Legal Compliance: We may disclose your information if we believe it is necessary to:
- Comply with legal obligations.
- Protect and defend the rights or property of SmartTest.
- Prevent or investigate potential wrongdoing related to the Service.
- Protect the personal safety of SmartTest users or the public.
- Protect against legal liability.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Security

We take your information security seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure, including:

Using encryption (e.g., SSL/TLS) to protect data during transmission.
Applying strict access controls to personal data.
Regularly auditing and updating our security systems.

However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., to comply with legal obligations, resolve disputes, and enforce agreements).

7. Your Rights

You have the following rights regarding your personal data:

Access and correction: You have the right to access and correct inaccurate or incomplete personal data via account settings or by contacting us.
Right to erasure: In certain circumstances, you may request the deletion of your personal data from our systems.
Withdrawal of consent: If we rely on your consent to process your data, you may withdraw it at any time. This will not affect the legality of processing based on consent before withdrawal.
Objection to processing: In some cases, you may object to how we process your personal data.
Right to complain: If you believe your privacy rights have been violated, you may file a complaint with the appropriate authority.

To exercise your rights, please contact us using the details below. We may ask you to verify your identity before processing your request.

8. Cookie Policy

SmartTest uses cookies and similar tracking technologies to monitor activity on our Service and store certain information.

What are cookies: Cookies are small files placed on your computer or mobile device that contain a small amount of data, often including a unique identifier.
How we use cookies: We use cookies for purposes such as:
- Essential cookies: To enable the Service to function (e.g., maintaining your login session).
- Performance/Analytics cookies: To gather usage data to help us improve the Service (e.g., visit counts, most viewed pages).
- Functional cookies: To remember your preferences (e.g., language, display settings).
Third-party cookies: We may also use cookies from third-party services (e.g., Google Analytics) to analyze usage.
Cookie management: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.

9. Children’s Information

SmartTest is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we learn that we have collected such data without parental consent, we will take steps to delete it from our servers.

10. Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to their website. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new version on this page and updating the "Effective Date" at the top.

We encourage you to review this Privacy Policy periodically for any updates. Changes are effective once posted on this page.

12. Contact Us

If you have any questions about these terms, please contact us at:

Email: tex.co@gmail.com
Address: 367 E16, Group 11, Dong Anh Town

Thank you for choosing SmartTest!

Effective Date: 02/07/2025